FREQUENTLY ASKED QUESTIONS
Is this safe?
100%. Created by clinical psychologists, NeurOptimal® has evolved over the course of 30 combined years of research and development, with 3+ million session-hours logged, and thousands of clients reporting being helped. It is a non-invasive, non-medicinal technology that observes your brain's activity and feeds that activity back to your brain and central nervous system audibly. At no point are any electrical signals being introduced to your brain or body. NeurOptimal® Neurofeedback is safe for all ages.
do i need a prescription for neurofeedback?
No. NeurOptimal® is not a medical treatment and therefore does not require a prescription. NeurOptimal® is a training tool and does not diagnose, treat, mitigate prevent or cure any disease, disorder or abnormal physical state, nor does it restore, modify or correct the body’s structure or functioning. While it is known to be helpful in many ways, NeurOptimal® is categorically a universal human performance tool and is used to promote overall wellness and help you achieve your wellness goals.
WHAT CAN I EXPECT AT MY APPOINTMENT?
Once you arrive, you will be seated in a comfortable chair and five sensors will be placed on your ears (3) and scalp (2) using a water-based conductive paste. You will then be connected to a hand-held tablet and offered a set of earbuds. When you are ready, your session will begin and will last for 33 minutes. At this time, your practitioner will leave the room and return at the end of your session. NeurOptimal® is effortless; you simply sit back, relax and watch a custom music visualizer, and listen to captivating music. NeurOptimal® and your brain subconsciously do all the work for you. Upon completion, the sensors and earbuds will be removed, and you will be invited to track your progress by documenting your experience, which will be kept in your private and confidential personal file.
CAN NEUROFEEDBACK HELP ME?
Neurofeedback can help everyone. No matter what lifestyle you lead or how old you are, NeurOptimal® meets your brain where it is and trains it to function at an optimal level, so you can become your best—no matter who you are. Anyone can benefit from neurofeedback training. Children and teens, the aging and elderly, corporate executives, creatives, ambitious achievers, students, athletes, artists, musicians, families, teams (workplace or sports), those working high-stress jobs, new moms and tired parents, those struggling with trauma or PTSD, anyone seeking to change aspects of their life or improve their overall wellness.
HOW MANY SESSIONS ARE REQUIRED TO SEE RESULTS?
Because every brain is different, every person will have a unique response to NeurOptimal® training. We empower our clients to make this decision for themselves based on their initial self-assessment, and are here to help with progress tracking. While some people report immediate results in certain cases, others may need to train longer or more frequently before they notice shifts, which can sometimes be subtle. We encourage our clients to track their progress and to trust the process.
HOW OFTEN SHOULD I TRAIN?
How often you train is completely up to you. We have individuals who train daily, while others train weekly, every other week, or monthly. Neurofeedback can be compared to "going to the gym for your brain"—so the more frequently you train, the "stronger" you'll be cognitively and the easier it will be for your brain to learn to self-regulate itself into an optimal flexible and resilient state.
DO YOU CONDUCT AN ASSESSMENT ON MY BRAIN?
No. There are several different types of neurofeedback on the market, and to begin training with NeurOptimal®, costly brain mapping and assessments are not required. NeurOptimal® is designed to meet your brain where it is and go from there. It's that simple. Your training will begin with a self-assessment and each session will include progress tracking, where we'll capture how you feel before, during, and after your sessions. We use an experience-based approach vs a clinical-based approach to measure our results.
ARE YOUR SESSIONS COVERED BY MY INSURANCE?
Unfortunately not. Neurofeedback conducted through counselling or psychologist offices can often be billed through extended health coverage plans. However, our in-clinic neurofeedback service at Arc Integrated Medicine is not covered by these plans at this time. If you'd prefer to visit a counsellor or pyschologist for your NeurOptimal® Neurofeedback training for insurance-coverage purposes, we'd be happy to recommend service providers in both Surrey and Vancouver. Please contact us for a referral to one of our trusted NeurOptimal® partners.
I bought a gift card — how can I check my balance?
You can check your gift card balance by clicking the button below and providing your gift card number.
WHAT'S THE DIFFERENCE BETWEEN LINEAR AND DYNAMICAL NEUROFEEDBACK?
ISN'T THIS JUST LIKE MY ENTRAINMENT DEVICE?
IS THERE RESEARCH TO SUPPORT NEUROFEEDBACK EFFICACY?
DISCLAIMER | The material on this website is provided for informational purposes only and is not medical advice. Always consult your physician before starting any training program. It is not possible to predict how your central nervous system will respond to the information it receives during your neurofeedback session, and therefore, it is not possible to predict the outcome of your training. Please note that any medications you're taking may need to be adjusted as your brain and central nervous system learn to function more effectively. Please consult your physician, as necessary.